Product Information
Our jewelry is crafted from 925 silver, which is 92.5% pure silver, ensuring high quality and authenticity.
Yes, our jewelry is hypoallergenic, meaning it’s safe for people with sensitive skin and won’t cause allergies. Our 925 silver is rhodium-plated, which further enhances its hypoallergenic properties.
No, our products are free from heavy metals like Nickel, Cadmium, Lead etc making them safe for everyday wear. Our 925 silver is composed of 92.5% silver and 7.5% other metals, typically copper, which are not considered heavy metals in this context.
Some pieces have rhodium plating to enhance shine and increase durability. Rhodium is a hard, tarnish-resistant skin friendly metal that protects the underlying silver.
Our enamel is strong and designed to last long with proper care, such as avoiding harsh chemicals.
Sterling Silver also called 925 Silver is 92.5% pure silver & 7.5% other metals like Copper. Addition of Copper makes it more durable than pure silver which is too soft for everyday wear
We use 6A Cubic Zirconia (CZ) as well as semi-precious &precious stones, all of which are genuine and of high quality.
Security and Payment
Your payments are completely safe because we use Razorpay, a trusted and secure payment system widely used in India. Razorpay also guarantees 100% refund on non-delivery or defects on prepaid orders
Our website is based on Shopify for best ecom experience and secured by SSL certification.
You can pay securely using Razorpay with options like UPI, Online Banking, Credit/Debit Cards or digital wallets, all popular in India.
All our silver jewelry is Stamped with the 925 mark and we provide a certificate of authenticity with each purchase.
Care and Maintenance
You can clean your silver jewelry using a soft cloth or Colgate Tooth Powder. Avoid harsh chemicals or abrasive materials to prevent damage. Store your jewelry in a dry, cool place to prevent tarnishing.
Customization and Special Services
No, we do not offer customization options. We offer Laser Engraving if space is there. Please contact our customer service for more details.
Yes, we can provide a gift receipt and special packaging upon request. Please let us know when placing your order.
Warranty
We provide a 6-month warranty for polishing, a lifetime warranty for 925 silver purity offering peace of mind and value.
Yes, we offer a warranty on the genuineness of the stones used in our jewelry. Please refer to our warranty policy for details.
Delivery and Shipping
Yes, we provide free delivery on all orders across India.
You will receive your order in 1-2 days in most cities, ensuring quick delivery.
Yes, orders placed before 10 AM (except Sundays and holidays) are dispatched on the same day for faster delivery.
Orders are typically processed within the same business day and delivery takes 1-2 days in most cities.
Returns, Exchanges, and Refunds
You can return a product within two days of Delivery only if it’s defective, ensuring fair policies for all customers.
Yes, you can exchange within 7 days of purchase, allowing flexibility for your needs.
A video recording of the item being handed over to the courier is mandatory as it helps us verify its condition, preventing disputes over missing or incorrect items.
You will get a refund of the money to your account within 7 working days if the order fails.
Yes, after verification, you can get a refund or store credit for a damaged item.
For Cash on Delivery orders, refunds for defective items are provided as store credit only, usable for future purchases.
No, exchanges provide another item or store credit, not a cash refund.